Terms of Use

1. What the service provides

My Albums is an application inside Telegram for storing encrypted photos and videos, creating albums, tagging people and searching on your device. Photos and videos are kept in their original quality without compression: up to 20 GB per file, on any plan. From day one the app suggests who is in new photos and finds similar shots; faces are recognised on your device and you place every tag yourself.

You can share albums by inviting members or sending a link with a code. There is no separate app outside Telegram yet. Mention of possible future features is not a promise to release them and not part of a paid plan.

2. Free plan and paid plans

• Free plan: 5 GB with no time limit, no card and no payment, from your first login to Telegram. Paid plans add space for a 30-day period each.
• Invite bonus: when someone who came via your personal link or a link to your shared album uploads 10 photos or videos, you both get +5 GB. The inviter can earn it for up to 10 friends (+50 GB). The bonus adds to the storage of any plan and is kept when you pay. The bonus for each invited person is granted once, even if they delete their account and come back. We may cancel bonuses gained through fake accounts.
• Basic: 50 Telegram Stars per 30 days (about $1), 50 GB, photos and videos.
• Max: 170 Telegram Stars per 30 days (about $3.5), 250 GB, photos and videos.
• 2 TB: 570 Telegram Stars per 30 days (about $11), 2 TB, photos and videos. Larger volumes by arrangement via @MyAlbums_support.
• Plus (100 GB for 200 Stars) is no longer offered; if you subscribed before 06.10.2026, it keeps renewing on the same terms.

Prices are set in Telegram Stars; the dollar amount is indicative and depends on the price of Stars that Telegram sets for your country. Used space, your plan and the end date of the period are shown in the bot with /plan.

The free plan never charges you: you pay only if you choose a paid plan yourself. If a paid period ends and is not renewed, no debt arises: the account returns to the free 5 GB plan. All uploaded files are kept, and you can still view and download them. If the space used exceeds 5 GB, uploading new files is paused until you pay for a plan or free up space down to 5 GB.

Storage beyond the free plan. Files that do not fit the free plan (5 GB including bonuses) are kept after the paid period ends for as many days as you paid in total — at least 30 and at most 365 days. The bot sends a warning 30, 7 and 1 day before this period ends. When it ends, your most recent uploads that do not fit the free plan are moved to the trash: they stay there for 30 days and can be restored after you pay for a plan, then they are deleted permanently. Paying for a plan at any time before that cancels the move. Files that fit the free plan are never deleted for non-payment. For periods that ended before 01.12.2026, the storage period ends no earlier than 01.12.2026.

3. Payment, renewal, cancellation and refunds

Payment is made inside Telegram with Telegram Stars via /plan in the bot or the “Buy a subscription” button in the app. The subscription renews automatically every 30 days until you cancel it; you can cancel at any time in Telegram settings under Stars — the period already paid remains. Stars are purchased from Telegram (including through the App Store and Google Play) under Telegram’s terms. We never receive or request card details.

We do not accept payment by transfer to a card or account requested in a chat: the only way to pay is the payment button in @MyAlbumsBot. Confirmation of payment comes from the bot. When you switch plans, the previous subscription is cancelled so that you are not charged twice. Payment does not give the service the key to your files.

To stop future charges, cancel the subscription in Telegram. For a mistaken or duplicate payment, a plan that was not activated, or a serious problem with a paid service, write to @MyAlbums_support with the payment details (no secret data). Refunds are made in Stars to your Telegram balance and are considered with regard to the service actually provided and your mandatory consumer rights; these terms do not exclude refunds. If you are a consumer in the European Union, you may withdraw from a paid period within 14 days of the payment, unless you have already used the paid service in that period.

A new price applies to future renewals after notice, not retroactively to a period already agreed.

4. Keys, passwords and recovery

AES-256-GCM encryption runs on your device. The key is created on the device and stored in your Telegram account, not on the My Albums server. On first login, save the 52-character recovery code separately from your phone.

Losing both the key and the code means the photos cannot be decrypted. Support does not restore keys and does not bypass encryption. A secret album requires its own password, which also cannot be recovered if lost.

When changing phones, use the same Telegram account. Recovery of the account itself is done through Telegram. The My Albums code does not replace access to Telegram and does not guarantee transfer of storage to another account.

5. Your files and responsibilities

You keep all rights to your files. You allow the service to technically store and transfer their encrypted copies to the extent needed to provide the service. The service receives no right to publish your photos, use them in advertising or hand them over for model training.

Upload only files you are entitled to store. It is prohibited to store or share through the service: child sexual abuse or exploitation material; material promoting terrorism or violent extremism; intimate images of people without their consent; works of others in breach of copyright; malicious code. It is also prohibited to interfere with the infrastructure or bypass plan limits.

Files are encrypted and we do not view their content. However, on a substantiated complaint or a lawful request from an authority we may restrict or close an account and hand over the data we hold (Telegram ID, name, file sizes and upload dates, payments). Report abuse to [email protected] with the subject “Abuse”; such reports are handled with priority. Where possible we will tell the user the reason for a restriction and how to appeal.

Check that an upload has completed and the original opens before deleting a copy from your phone. Keep a separate backup of especially important files. Do not give others access to your device, Telegram, recovery code or passwords.

6. Deletion and termination

You can download originals and delete individual files in the app. To delete all files and account data, open the Albums tab → “More” → “⚙️ Settings” → “Delete all my data” (with confirmation), or write to @MyAlbums_support from the same Telegram account. Deleting the chat with the bot is not such a request.

Deleting your account erases files, albums, file details, the keys stored with us, sessions and visit logs. A minimal record remains (Telegram ID, date of first sign-in, paid-until date and plan, invite-bonus accounting) solely to prevent getting an invite bonus again, together with payment records kept for accounting. See section 6 of the Privacy Policy.

After final deletion data cannot be recovered; download what you need first. If the service is ever discontinued, we will announce it in advance and state the period available for downloading; perpetual availability of the service is not guaranteed.

7. Availability and liability

Operation depends on the internet, your device, Telegram and the storage infrastructure. Maintenance and outages are possible. We take reasonable measures to keep the service running but do not promise uninterrupted availability or absolute protection in all circumstances.

The absence of a key on our side protects the content of the server storage but does not remove the risks of an infected device, tampered client code, a compromised account or the user’s own actions. Encryption is not a backup and does not by itself prevent deletion of files.

To the extent permitted by applicable law, the service is not liable for consequences of the user losing keys, irreversible deletion at the user’s request, or failures of independent platforms outside our reasonable control. These limitations do not exclude liability that the law does not allow to be excluded and do not override mandatory consumer rights.

7.1. The assistant (AI)

The assistant’s tips are written by artificial intelligence. They are for reference and may be inaccurate: if an answer differs from what you see in the app, rely on the app or write to @MyAlbums_support. Do not share passwords, your recovery code or card details with the assistant. How questions to the assistant are processed is described in the Privacy Policy (section 4.1).

8. Changes, contact and governing law

The current version of these terms is available on this page. Material changes to payment or access are announced before they apply and do not change the agreed terms of a period already paid without a legal basis or a separate agreement.

Questions, complaints and suggestions go to @MyAlbums_support. State your Telegram account, the subject and, if needed, payment details. Never send keys, the recovery code, your Telegram password or bank codes. If a matter is not resolved, you keep the right to seek protection in the manner established by law.

These terms are governed by the law of the Republic of Kazakhstan; mandatory consumer-protection rules of your country of residence continue to apply. Provider: Sole proprietor “Aziya+” (IE Aziya+), IIN 850806350014, 11 Kabanbay Batyr St, office 145, Astana, Kazakhstan; bank: Kaspi Bank JSC, BIC CASPKZKA, account KZ32722S000008150273.